All Systems Operational

Locksmith Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025
Resolved - Shopify has resolved this issue and is continuing to monitor to ensure platform stability.
Apr 2, 05:08 UTC
Monitoring - We're seeing recovery from this across multiple stores in the storefront and Locksmith app UI. We'll keep this incident report open until Shopify confirms resolution on their status page.
Apr 2, 03:38 UTC
Update - Shopify has publicly confirmed the incident via their status page:

https://www.shopifystatus.com/incidents

Multiple Shopify services are not loading. Shopify is investigating an error where merchants, customers, and partners may experience issues when trying to access Shopify services.

Apr 2, 03:37 UTC
Investigating - Shopify appears to be experiencing an incident that is preventing Locksmith's storefront API from inspecting the logged-in customer, and validating remote key condition.

This issue impacts all apps, from what we can tell.

Apr 2, 03:23 UTC
Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.